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Quality Policy


The company is dedicated to the quality policy that will ensure that its services fully meet the requirements of its customers at all times. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realizing that goal.

Asian Star Rental believes in the concept of client for working together in pursuing this policy and in continually striving for improvements in service quality.

The quality policy is based on 3 fundamental principles:

• Ensuring that we fully identify and conform to the needs of our customers.

• Looking at our service provision processes, identifying the potential for errors and taking the necessary action to eliminate them.

• Trainings are conducted among work force to build quality consciousness.

To ensure that the policy is successfully implemented, staff will be responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements.

Objectives needed to ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy, will be set, determined and monitored at Management Review.

We are all committed to operating continuously to this standard and we will maintain the necessary Quality Approvals consistent with our customer requirements. Our Company will constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.

We shall ensure that all our personnel understand and fully implement our Company's policies and objectives and are able to perform their duties effectively through an ongoing training and development programe.

In Asian Star Rental the responsibility of meeting the set standards of quality is shared equally by all and we strive towards excellence.